Policies

Shop policies
Last updated on February 16, 2023

Returns & exchanges
We do not accept returns or exchanges. If there is a factory defect please contact us to work out any issues prior to creating a return. Any returned items without a return authorization will be donated or recycled. 
Cancellations
Cancellations: not accepted

Please contact us if you have any problems with your order.

Communications Policies

We will never sell your contact information to any third party. We use Shopify, Pirate Ship, and ETSY for shop shiping and communication and their email services. This is also the collection service and email vendor that will be used with our email marketing. Your communicaiton methods will be shared through these services as required as part of doing business with our company. We have no control over how they utilize your contact information. 

Frequently asked questions
Custom and personalized orders
We love to do custom orders. Just send us a convo and we will work up a bid based on your needs and send it over to you.

Gift wrapping and packaging
Many of our products are created by a third-party vendor (using our design specifications) we are not able to offer gift wrapping or packaging. Thank you for understanding.

Wholesale availability
We do offer wholesale purchasing and pricing. MOQ vary and discounts increase with larger orders. Please reach out if you would like to learn more.

Sizing details
Each item has its own sizing chart unless it is a One Size item. If you find an item without a sizing chart please let us know and we will get it updated ASAP.

Care instructions
Our fashion items are created with industry manufacturing standards, all of our products will come with standard care instructions as a label or insert as required. You can rest easy knowing your products are also tested to meet minimum durability standards as well. One of the reasons we chose to use third-party vendors for our manufacturing was for their knowledge and compliance with industry-standard practices. Not only could they produce our product 1 item at a time at the moment it was ordered for a reasonable rate, they could also ensure it was produced in the most durable way possible. Too many times we had ordered handmade items only to have them fall apart, not be colorfast, or be inferior in some way. We want better for you!